I love that I can pop in without an appointment and usually get seen quickly. I only wish I had been informed about the price of labwork prior. I didn't ask and was a bit surprised by the bill because I usually find their prices reasonable. I probably would have still paid for them but would not have been shocked.
I called the day before to ask for refills of a couple items for my dog. I walked in the door and all were ready with my total awaiting to be charged. Super service, appreciated the convenience and the family atmosphere of the office!
I trust Echo Lane Animal Clinic to always be professional and caring with my pet and me. I boarded my timid dog there and when we came back for our next visit she walked right into the office. Normally she positions herself like a mule and you literally had to drag her into the office.