First time visit. Dr.Brents explains in a relax way the problems you are having with your teeth. Than asks what you want done to improve the situation. For older patients this is good ,since a lot of Medicare plans do not cover dential issues. This a small office, with a friendly staff. The really big plus in my opinion, is that you really don't feel your in a dental corporate factory. Told my wife this is where she should go for her next dental checkup.