You will be seeing me a lot less now.i have been coming to you for 15 years. Last time I came to you for an oil change for one of my four cars, a Miata, Don charged me extra for a fifth quart of oil. It just happens that a Miata only takes four.
I know Ddon has been with you for years. but--guess what! I have been with you longer than most customers.
It was disappointing to see Don be ready to jip me a few dollars and show me that all those years of being your customer were not worth anything to him, and I was as fair game to him as any newcomer who happened by your station by chance .