98.6% would refer friends and family to us

5 stars Verified customer

Went for a oil change was done in a quick manner

5 stars Verified customer

It is finally a breath of fresh air to find a mechanic that works with you as opposed to working against you. Eric's skills of diagnosing a problem are beyond fenomenal and Brian is the kindest, warmest person I've met at a garage in a long time. I will never go any where else. They always get us in and always have a loaner car so I don't have to interrupt my work day.

5 stars Verified customer

Just what we have come to expect from E & G - that's why we keep coming back.

5 stars Verified customer

Excellent firm to do business with. When they fix something it stays fixed and they always try to accommodate the customer. Richard w. Tyminski

5 stars Verified customer

Friendly, efficient, communicate well about issues and pricing

3 stars Verified customer

Eric,

I have to say I wasn't happy about having to go to Balise after my oil change on the LEXUS RX 350 yesterday.

They did out a new cap on the oil cover area, but what they said was that it was leaking all over.

Not taking any sides on this.

What they said or your report said doesn't change the fact that I left there with oil seepage.

They drained and inspected the oil and did an entire oil

Change all over again with Mobil 1 synthetic oil and it was done at no charge - but an hour or more of my time sitting around waiting.

Al Jamgochian

E & G Auto Service replied:

Al, Brian told me about this the other day. I personally did your oil change and was the one who noted the inspection cover missing. I also noted some minor oil seepage. It was not coming from the filter area. We told you to stop by and have us look at it. We would have looked at it immediately. Having been to us several times in the past and never having to wait longer then necessary I'm sure you would agree It would have been much faster. I always make it a point to make sure the area is cleaned up after the oil change so I would have liked the opportunity to see what happened. I suspect the other place was not happy about being accused of leaving the inspection cover off and you going someplace else for an oil service. I cant imagine why they would do another complete oil change again with one just being done minuets before. I am sorry for the inconvenience the other day but I'm glad it all worked out in the end.

3 stars Verified customer

Expensive, but hopefully it will not light up again, will try again.

5 stars Verified customer

As always excellent service. Highly recommended!

5 stars Verified customer

We always get great service at E&G! They do great work, communicate well with us through the process, and work with our budget, so we never feel like they are taking us for a ride! The loaner car has been extremely helpful, as it would be hard to give up a car for the day, otherwise! I highly recommend this shop!

5 stars Verified customer

I received excellent service at E & G, as always. They are all pleasant and efficient people and I am so happy to have found them.

Also in Chicopee

Dental

Our Dentist

5 stars 151 reviews

i ENJOY GOING TO SEE EVERYONE AT OUR DENTIST. A WARM WELCOME IS ALWAYS THERE AS SOON AS YOU OPEN THE DOOR. LOOK FORWARD TO MY NEXT APPOINTMENT. THANK YOU FOR YOUR KIND SERVICE.
Read More …