77.8% would refer friends and family to us

1 stars Verified customer

It is difficult to make an appointment. :(((

1 stars

Dissapointed with the staff. Nothing is explained upfront. It is as if they are trying to hide something from you. Maybe that is why the Lake Mary location was shut-down.

4 stars Customer since 2009

I especially enjoyed speaking with Ellen during my procedure. She is a treasure!

3 stars Verified customer

I received an email advertising any service for $25.00 since I haven't been in Elase in a while. Booked a facial. At point of booking, was not told it would only last 30 minutes.

Facial tech began appointment telling me all the things she couldn't do in that amount of time. Sounded like all the important things were going to be left out....extractions, mask, peel.

Cynthia noticed my annoyance and did extractions and peel and spent more than half hour with me. She only had so much time to spend with me and could only do so much. That's fine but customer needs to be told UP FRONT!! I would book Cynthia again.

5 stars Verified customer

I had 24 units of Botox and 1 syringe of Juvederm. It looks great and Ellen provided not only great service, but also a lot of helpful information.

2 stars Verified customer

the service is ok, but don't you dare expect real results

1 stars Customer since 2012

Well, I am very unsatisfied with the results of the Botox applications. I really expected better results; I didnt saw any difference.

3 stars Customer since 2012

I was at elase med spa on aug 8th,it was nice treatment espicaly the lady did the treatment for me,i was happy till iwas going to set my next appoiment and i was not happy that the lady on the front gave me appoitment for oct 15th wail the facialist told her to book me after 3-4weeks,i was hoping to keep up with the exact time frame but i think as skin specalist the 2nd treatment should be at least after 4week.thank you

5 stars Customer since 2012

Loving my results and starting to feel so much better about pulling my hair up in a ponytail and not having to worry about someone seeing my hairy face. I have done 3/6 treatments.

4 stars Verified customer

The staff there were very pleasant and although the laser hair procedure for my entire legs went by quickly, i asume it was thorough. Only time will tell after each appointment if there is less hair growth.