96.6% would refer friends and family to us

1 stars Verified customer

Very irresponsable. They damaged parts of my car and said that was the best they could do. Charged to much in removing and damaging couple screws and just leaving the big holes as if nothing happened.

5 stars Verified customer

The staff is always friendly and the service is quick!

2 stars Verified customer

I was a bit disappointed with my visit this time. I was encouraged to make early appt so I would have to wait too long. I walked my dog for an hour and 15 minutes when I returned service has not started and also I was told after that the compressor was broken the night before so my tires will not be rotated nor additional air added. My tires check light was on and the gentleman told me that air pressure was checked and it doesn't show that any of the tires needed air. Not true!!! Worried I went to Costco to add air to my left front driver's side and yes air was needed.

5 stars Verified customer

Excellent, all the way. I brought my car in for an oil change at the start of the day, and I was out in ample time. I had all the information needed to make sure if any service was needed I could make a decision then. The staff is always very welcoming and available to answer any questions.

5 stars Verified customer

Great service.

5 stars Verified customer

Elden Street Service Center does great work in a quick and honest way.

5 stars Verified customer

Always a pleasure to bring my car to Elden Street. Professional service at a reasonable price.

5 stars Verified customer

Always helpful. Always looking for the less expensive option. Work is always superb.

5 stars Verified customer

Thank you for taking care of our vehicles with a professional and neighborly approach. We look forward to our next visit.

5 stars Verified customer

We have been going to Elden Street Service Center since we came to Herndon in 2001. They know us, they know our cars. They are very friendly, eager to serve. When we thought about buying a used car we had them check it out first! They have given me so many rides home that they know where I live. We hope they never leave.

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