98.1% would refer friends and family to us

5 stars Customer since 2019

Timely and knowledgeable

5 stars Customer since 2020

A comfortable experience with great staff to completely my yearly eye exam and new glasses. They give you the personal time needed even when others are waiting their appointment. They also explained different glasses and recommended a pair that will last and look great. I highly recommend them and have sent several of my friends to this business that feel like visiting friends.

5 stars Customer since 2018

The whole visit went extremely well. I've already recommended Electra to a co-worker of mine

5 stars Customer since 2017

Professional and friendly!

1 stars Verified customer

Rude and hateful

Electra Vision replied:

Thank you taking the time to post a review. We are sorry, and surprised to hear you had an uncomfortable and unpleasant customer service experience. We can promise you this circumstance is an uncommon exception and not the standard for us. Please give us a call at (304) 724-2025 with any further comments, concerns, or suggestions you wish to share. We would love to make things right, and be given an opportunity to investigate further the particulars of your experience. Thank you again.

5 stars Customer since 2016

Always a great examination.

5 stars Verified customer

I really like it

5 stars Customer since 2021

Great staff and great service!

4 stars Verified customer

I really like the staff. I think with another employee up front to help out the visits would go a little smoother. They send too many texts as reminders, but all in all it was a good experience and we will be going back.

5 stars Customer since 2021

Great people helpful friendly would go back again

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