The stylist was not positive or confident about transitioning me to blonde and I did not feel comfortable scheduling with her. She did not listen to what I wanted. I don’t even think she really looked at my hair in the 4 minutes that I was sitting in her chair. I don’t want to have platinum blonde hair or anywhere in the ballpark of that, I’m looking for a natural look. Maybe a balayage or an ombré to work my way there. If it would take “almost a year” to achieve that, I lack confidence in her abilities. She assumed I’ve been putting box dye over box dye for years — far from the truth. I don’t put Walmart special box dye on my hair, I went to Sally Beauty once to grab color to touch up my roots. Before that, it’s only been touched by professionals. This is not my first rodeo in transitioning to blonde and I’m prepared for a process. However, I’ve gone to many stylists over the years and I’ve never dealt with somebody so negative. She also repeated several times how expensive it would be. I’ve spent a lot of money on my hair elsewhere and I can assure you I can afford it. At the end of my 4 minute, $15 consultation, she told me that I may try a store-bought color remover to see where I can get with that. What????? In conclusion, I will be shopping around for other stylists who seem more confident in their abilities and a willingness to give a client what they desire, no matter what or how long it takes. I immediately got the vibe that she had no interest in doing my hair anyway.
PS — The appointment was at 11:45, and expected to be over by 12. She didn’t come out until 11:50 and I was out there door by 11:54. Hardly worth $15.
Our apologies that you were so unhappy with the consultation, we would be more than happy to refund you the $15 for this service. Please contact us at the salon and a manager will get back to you. And, we wish you the very best on your journey to achieving the color your desire