Dr. Yupheng Ly
Optometry
2339 US Hwy 70 SE
Hickory,
NC
28602
(828) 569-1037
Mon - Tue: 9:00AM - 6:00PM
Wed: 9:00AM - 7:00PM
Thu: 9:00AM - 6:00PM
Fri: 9:00AM - 5:00PM
Sat: By appointment only
Sun: Closed
Services
- Binocular Vision
- Cataract Co-Management
- DMV Vision Registry
- Diabetes
- General Optometry
- Geriatrics
- Glaucoma
- Lasik Co-Management
- Ocular Disease
- Optical
- Optician
- Pediatrics
- Sunglasses
Languages
- English
- English
- Hmong
Insurance
- Most insurance accepted
Payments
- American Express
- Care Credit
- Cash
- Check
- Mastercard
- Visa
Certifications & Memberships
5 stars Houa V Featured review
Dr. Ly was very thorough and did an excellent job of explaining everything he was going. The staff were friendly and on point with my insurance claim/question(s). I would recommend this clinic to anyone looking for a new eye doctor or transferring.
5 stars Tabitha R Verified customer
The staff was Super Friendly and very helpful. The doctor himself was extremely warm and personable with me. He took ple ... Read More
5 stars Megan W Customer since 2014
Dr. Ly and his staff are awesome with adults and kids.
5 stars Bao T Customer since 2014
Dr. Yupheng and staff was very sweet and nice. Overall, it was great!
5 stars Clara J Verified customer
Everyone I had contact with was extremely courteous and professional. My visit was as pleasant as it could possibly be, ... Read More
5 stars Jeremy B Verified customer
Dr. Ly was extremely professional and courteous. He and his staff made my wife and I feel welcomed the instant we walke ... Read More
5 stars Rita W Verified customer
Dr Ly was incredibly patient and kind during my visit. I was suffering a medical crisis and he really took the time to ... Read More
5 stars Amber W Verified customer
Very professional. Excellent staff. Friendly environment. Highly recommend!
1 stars Anonymous Verified customer
Horrible service never had a phone call back for an appointment and order lenses and paid for thin lens and the lens was ... Read More
Dr. Yupheng Ly replied:
We are sorry that you had a negative experience at our office. We will be more than happy to show you our lab invoice which shows the material we ordered your lenses in, which is a lighter and thinner material than traditional plastic lenses. Also, the frame that you brought in for us put lenses in was an Armani Exchange 1003. This particular model is designed to hold the lens with a string on the bottom half. We are sorry that you are disappointed at the frame you bought elsewhere, but the lenses were put in correctly and are not meant to sit inside the metal frame by design. I'm confident that any optician that looks at it will be able to confirm this for you. Our records showed that we were scheduled to call you a week from the initial eye exam to check to see how you were doing in your contacts. Fortunately, you were able to give us feedback on the contacts before it was time to call you. Again, thank you for giving us a chance and feedback to help us improve our service. I apologize for any misunderstandings. We hope you will consider us again with any future vision needs!
5 stars Robert J Customer since 2014
After my visit with Dr Ly, I told him that i felt that he had just given me the most thorough vision exam I've ever had ... Read More
5 stars Duanmaly Y Customer since 2014
Very professional at what he does. A great smile.