We had a furnace issue and had a different company come out. They fixed the issue, but said we needed a new furnace, our furnace wasn't safe to run, not to sleep with it on, etc. We were nervous and wanted a second opinion. Elite came out and gave us the piece of mind that the previous company was just trying to scare us into buying a new furnace. Our technician came out and spent nearly an hour looking over our furnace, when it had been working fine since the issue. They are honest and trust worthy and I will definitely be calling them again.