very disappointing. dr lum gave a quick diagnosis after a brief intake saying he suspected I had a herniated disc. I informed him I had the intake report from another dr of physical therapy and dr lum declined to review it. instead, he suggested we treat my symptoms based on his brief intake. a chiropractor and dr of PT both suggested I get an exray, however dr lum thought it best that I go with his treatment plan and see if it works. if not, then he suggests I get an exray. i really would like to know what I'm dealing with vs guessing, so as not to waste time and money. I also felt like I was on an assembly line. I informed dr lum that I needed to be treated gently and that I've been traumatized by a chiropractor in the past. I don't think he passed that on to his assistant as his assistant asked afterward if I felt like I got "beat up".