1st time here and the staff was awesome. Price was right. Great 1st experience.
Only issue I had was trying to park. Had to circle around several times. Plenty of space, but because there are no lines, other clients were parked so far apart, you could say they were taking up two spaces. People can be so uncourteous.
The staff was extremely knowledgeable and took the time to answer all of my questions regarding the surgery and the boarding process. They were patient and kind when I called to check up on Miles throughout the week. They were very accommodating to our schedule. It was a great experience for for us!
Our experience was BEYOND exceptional! EVERYONE we were in contact with made us feel like family! Their entire team is fantastic and so gentle!! I was adopting/rescuing a puppy in IA and her owner met me at the clinic. I live out of state, and the pup had a deep bite wound and infested with ticks and fleas. I sent an extensive email to the clinic the night before regarding her condition. Dr. Bessmer already read it and knew the situation. I arrived, and my heart has never been so happy to see how genuine and caring everybody was! Dr. Bessmer was thorough and provided me with excellent details of what he and his staff would be doing for Reyna. They were even able to scrub her body up after her much needed stitches in her leg. They went ABOVE AND BEYOND!
If I lived closer to Iowa/Sioux City OR surrounding suburbs, I would make him our primary Veterinarian for life!!
Less than 24 hours later she is completely thriving, healthy and happy!!
I can't thank their staff enough for what they did for my new puppy! Bless you guys!
Thank you Dr. Bessmer for everything you did and thank you for having such an outstanding staff!