I was disappointed by the wait time (an hour). I was also not overly impressed with the demeanor of the nurse who cared for me. She appeared as if she did not want to be there and somewhat impatient handling a px refill. I was not given an apology for the long wait. I was also very cold while I waited for a full-body skin check for almost an hour in a paper robe. It would have been nice to have been offered a blanket. Past visits were much more favorable.
Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service we strive to provide, and we apologize your visit was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations.
Customer since 2010
A wonderful experience, almost not waiting time,clean facilites, friendly &,knowledgeable staff.
I had visited another Dermatologist last year for a mole check and felt that I was not given a thorough examination. Arsenault Dermatology were very quick to find me an appointment and extremely thorough in my examination, taking extensive notes and information for future reference.
Luckily I did not have any problems and will be more than happy to visit again next year.