98.4% would refer friends and family to us

5 stars Customer since 2017

I had a great experience with Empire Automotive. They were receptive and polite keeping me informed about what was going on with my vehicle.

5 stars Customer since 2012

My car was fixed quickly and for less than expected.

5 stars Customer since 2013

Empire Automotive continues to be #1 across the board in all aspects of vehicle repair, timely regular maintenance and customer service!

Thank You again for your expert repair and vehicle servicing,

Team Empire Automotive Petaluma #1

Best regards,

Marty Lorenzo

5 stars Customer since 2008

Visit was great. Professional, always friendly and done in a very reasonable time. Empire is my emergency car service.

My mini and I appreciate that he can do emergency service, since the dealership is time and travel.

Thank you.

5 stars Customer since 2017

Great customer service!

1 stars Customer since 2017

Car was diagnosed incorrectly. I paid about $190 for nothing. My car was towed to their shop. They were confident it was the timing belt. When the car was towed back to my shop, it was the distributor cap. They said it was shattered and that the timing belt was fine.

I hate to give such a low review because it looks like you have a really good reputation. However, this can not be overlooked.

5 stars Verified customer

They did a killer job really fast. And I will go back in a heartbeat. If you need work on your car go to Empire

5 stars Customer since 2011

Great and timely work. Honest repairs

5 stars Customer since 2017

Drop my car off at Empire everytime I go by the place it's always packed so I know they must be doing good work with a lot of repeat customers so I had them do the battery in my Mercedes which is a little bit tricky you have to keep the car live while it's being done they did a great job good service and and employees are friendly and very professional offered a ride back home and the place has a great customer waiting area.

5 stars Customer since 2011

Always extremely professional, knowledgeable and patient with me. I have never had a bad experience here and I have been taking my cars here for a decade. Support great local companies. Thank you for being so awesome Empire!