The crown on number 3 came off twice, after each of the procedures. Dr. H. Said that I could brush and floss, but the crown fell out when flossing. After the second procedure, the crown fell out while I was eating rice. I was very upset that it happened twice, and I called my dentist, Dr. Duvall, to explain and complain. He had me come to his office and fixed the problem so I didn’t have to drive the long distance to your office.
Dr. Hoelscher was incredible along with all the staff I encountered including Mercedes and both front desk staff - Julie and one other. I came to endodontic associates on an emergency basis from the dentist across the hall needed a root canal. Despite being busy they graciously heard my concerns and they determined that I needed a root canal asap. They made me feel comfortable and like I was in the right place. They fit me in on a busy day - definitely not a requirement but I was very appreciative. They worked hard to determine how much my insurance would pay and what the cost to me would most likely be. This was my first root canal and they walked me through everything with ease. Dr. Hoelscher was very knowledgeable with a wonderful, calming and friendly bedside manner. Seeing me and performing my same day root canal kept her in the office longer that day. She has kids at home that I'm sure she wanted to home to that evening but regardless she was patient and dedicated throughout my time there. She made a sacrifice for me that day and I am very grateful. I was needing to take medications multiple times a day to control the pain and I've only needed 1 or 2 doses of ibuprofen since the root canal. My tooth feels infinitely better. Thank you so much to Dr. Hoelscher and her wonderful team!! I hope not to be back but definitely will be if I need another root canal in the future.