Outrageously overcharged, and for paying 500.00 or greater for a teeth cleaning, i should at least have gotten an explanation from sabrina the vetenatian and a verbal explanation about post op care . Never again will i go back to eno animal hospital.
Ms. Wong, I am terribly sorry that you did not have a good experience at Eno Animal Hospital. I hear that there was confusion over the estimate you were given, and the explanation of the procedures we went through for your pet. I would like to have the chance to talk with you about your experience and use that information to help improve our client communication process. If you would like, please call and let the Front Desk know you would like to talk to Brad, and either have them patch you through to me, or give them a number for me to call. - Brad G.
Customer since 2012
Great group of people, very thorough and exceptional service. Highly recommended!
Thank you, Kristy! We are happy to know that you enjoyed your experience at EAH. We will continue to provide exceptional service for you and your fur-baby.
Customer since 2009
As always, the staff at Eno shined brightly. Never ceasing to amaze, they were willing and able to do everything needed to make my dog comfy and happy and well. I've had dogs all my life and seen many veterinary clinics through the years. Happy to say we're at year 6 with Doctor Grimstead and crew.
Authur, Eno Animal Hospital thanks you for choosing us to provide care for your pet!
Customer since 2013
My pets are always well taken care of. My visits are very efficient and include pertinent, important education and information for my pets. I wouldn't go anywhere else. Dr. Grinstead and her team are all AMAZING!
Julie, thank you for choosing Eno Animal Hospital! We will continue to educate you with updated information to care for your pets.
Always friendly staff and my puppy is excited to see them all! I have a very excitable pup and always willing to give kisses (even when you don't want her to do so); Dr. Grinstead always gives her time to give kisses and wiggles before any exam.
I do apologize that you were not informed of the Oravet Dental Chews. Since your pet was given a dental, they are medicated chews to help stop tarter build up, since your pet just had a dental to keep them nice and clean. If you are not 100% satisfied with the Dental Chew, we will be more than glad to have you return the product and received credit for them. Again I do apologize and I will make sure that all staff members are aware of the miscommunication that occurred, and thank you for letting us know so we can correct it in the future.
The staff takes time with my dog to calm and comfort her as well as examine her health.
Thank you for trusting your pets with us! We will continue to provide great care for your and your fur babies.
Customer since 1997
I love everything about Eno Animal Hospital! They pay attention to detail and their love for animals shows in everything they do. They treat Bodie as if he were their own. I think he would just stay with them if I let him. Great care and great people that I can count on to help with the anything I need.