This was my first time ever visiting a day spa. The staff was professional, friendly, and efficient. The facility was clean and easy to navigate. My boyfriend and I were treated to a couple's massage, mani/pedis, and spent time in the sanctuary between our appointments. There are few windows and no visible clocks, so it felt a little bit like being at a casino (ha ha). This isn't a criticism, since the point is to relax. However, if you have someplace to be, then maybe wear a watch. It felt like we were only at the spa for a couple hours. As it turns out, we were there for 6 hours. Time flies when you're being pampered, I guess. Thanks for being EPIC.