82.0% would refer friends and family to us

5 stars Customer since 2021

Mary and her assistant were great! I didn’t have to wait long, they were professional, courteous, friendly and answered all of my questions. I highly recommend Epiphany Dermatology!

5 stars Verified customer

My annual exam was very thorough and I left feeling like all my questions/concerns were answered.

1 stars Customer since 2021

It took 3 days to connect phone very hard to catch terrible

3 stars Verified customer

Staff was nice.

The covid restrictions need to end. It’s time to stop overplaying the severity of the virus. Also, masks (most of which aren’t N95) don’t “slow the spread,” so the mask requirement is nonsense. People who live if fear can wear a mask if they so choose.

5 stars Customer since 2021

Staff very attentive and caring

1 stars Verified customer

Worst experience I've ever had with a healthcare facility. If I had to describe my experience in a word, it would be apathetic. Concerns presented during my appointment were blatantly ignored. The doctor couldn't even show the most basic and minimal amount of respect by acknowledging that I was heard or providing a short response. On multiple occasions, the staff has sent my prescription to a pharmacy three hours away and majorly inconvenienced me with the responsibility of sorting out their mistake, as well as significantly delayed my access to the medication. The receptionist is not friendly and became combative when I asked some questions about my insurance that were coming from a place of pure misunderstanding. I am very young and don't completely understand all of the ins and outs of insurance, so I was just looking for clarification. But she was visibly and audibly very annoyed with the questions. Overall, the staff is extremely transactional and seem to operate as quickly as possible with little to no regard for customer experience.

5 stars Customer since 2018

Mary is so competent and thorough. Always goes over what’s she doing and asks if you have any questions or concerns.

2 stars Customer since 2019

The answering service is unreliable, not answered, and just leaves you feeling like it’s completely unprofessional. Pretty disappointing considering I’ve given them so much business taking most of my family there.

1 stars Verified customer

I was told the wrong fee when I went to check out. The doctor left a huge hole on my eyelid. I will not be returning to this office.

2 stars Customer since 2021

She. Was rushed and didn’t have time for my qu3stion#

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