64.7% would refer friends and family to us

2 stars Customer since 2019

I arrived early for my appointment and expected to wait to be seen, no problem. However, I was immediately take to an examination room, asked to remove my clothing and given a paper top and drape and told the doctor would be in soon. I sat in the exam room, naked with a drape for some time. My appointment time was 9:50 am and at 10:00 am I heard the personnel accompany a patient into the exam room next to mine. He was told the same thing about his clothing. Then I heard the Dr enter the room and talk to the patient. I couldn't believe that the doctor was attending to a patient that had just arrived while I had been sitting naked for 20-25 minutes. I wrapped the drape around my body and opened the door to ask when I would be seen. The personnel said that patients are seen by the time of their appoint and that I had arrived early. Mind you, it was already 10-20 minutes after my appointment time. I could not believe that a late arrival would be given priority over a patient that had been waiting and could have been seen before the late patient arrived. What a mess. I'll find another practice for my future appointments.

5 stars Customer since 2018

Very thorough exam

5 stars Customer since 2021

I had a really great experience with Dr. Mackey and his staff

2 stars Customer since 2021

Made an appointment to have a cyst removed. During the appointment I was informed by Dr Mackey that the cyst removal would not be happening today it needed to be scheduled. Guess it was a get acquainted visit????

I made an appointment with my PCP who will be ready willing and set up to do the procedure.

5 stars Customer since 2021

Very professional ,caring & thorough.

1 stars Customer since 2021

went in because I have had a rash that comes and goes for the last year, only to be told to continue to use OTC medication...went to a specialist to get "better" help than my regular doctor

also called the medical assistant the same day because while I was at pharmacy to pick up prescription, I could not remember what Mackey recommended to use instead of benadryl...to this day i have not received a call back!!!

Mackey said to follow up w/in a month....mmmm no thanks

5 stars Customer since 2019

Very professional!

2 stars Verified customer

The conversation with the doctor and the appointment in general felt rushed, it was quite obvious I was the last patient of the day. I had several questions about certain procedures offered by Epiphany, but there was no collateral available at the 3rd st location. It would've been great for the doctor to take more time to ask questions, get to know me, and understand what my priorities were for what I want to get out of these treatments, or what best-case scenario was for the purpose of my visit. Very disappointing and will be moving to another Dermatologist.

1 stars Customer since 2021

Wow this was bad. No way. Just waiting to see what this 90 second visit gets charged to my insurance company.

What a rip off.

5 stars Verified customer

Both the doctor and her assistant were very friendly and thorough and the examination was done in a timely manner.

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