My original call asked if they had a female dermatologist. The answer was yes. I told her I needed to have a screening as I had not seen a dermatologist for a couple of years. Also told her that I had Hailey Hailey disease. I am 79 and have had it for 50 years.
Medical assistant told me that they could absolutely not do a cancer screening if I had any rash or breakout on my body. I always have breakouts. I have Hailey Hailey.
PA came in. No clue about Hailey Hailey. Looked at it and a place on my face that I asked about. Ordered antibiotic prescription. Visit over. “Come back in a week for cancer screening.”
Receptionist has no appointments for cancer screening until late December.
Reality is that office has no dermatologist. PA had no knowledge of my disease and didn’t bother to look it up and acquaint herself with it. She never looked at the rest of my body and this visit accomplished nothing. Except to show the PA what Hailey Hailey disease looks like.