77.2% would refer friends and family to us

2 stars Customer since 2020

The nurse asked strange questions and clearly had not read his chart. Then doctor came in and didn’t know where he was with his treatment. Finally on the checkout form the nurse wrote the wrong patient name on the check out form. I’m not sure what is going on here. The communication as far as getting someone live to talk to if also an issue.

5 stars Customer since 2020

Listens and is very knowledgeable. Professional and friendly.

5 stars Customer since 2022

She was fantastic. Very nice and informative. She explained everything to me.

5 stars Verified customer

Dr. Ku was easy to talk to and provided me with the help I needed. Overall, I had a good experience with her.

3 stars Customer since 2022

My son had a 45 minute wait before seeing the doctor. I understand they were busy, short staff, etc; however I was upset when I receive a call from Mandy stating they didn’t get my son’s height and weight for his prescription after he had already left the office. I expressed my frustration to her for the inconvenience as my son was there for sooo long yet vital signs were not done and he needed to return to school. Mandy was very rude and was challenging me saying well if it is an inconvenience then we don’t have to send his medicine. This is not acceptable and not the best customer service. She was misinterpreting my words. I was disappointed.

5 stars Customer since 2021

The new office is clean, efficient and the staff is very friendly.

3 stars Verified customer

Brenda has consistently been a great provider to see. Brenda’s nurse, however, is unfriendly, does not do a good job of following up/providing instructions and has given me the wrong lab orders on multiple occasions.

3 stars Verified customer

This is the hardest office to get ahold of.

5 stars Verified customer

Dr. Christine Ku. Was kind and helped me with my skin problem.

She is an excelent doctor, her nurse did a good job too.

3 stars Verified customer

Love Dr McCune! He does a great job and I’ve never had a bad experience with my care. My biggest disappointment is that my appointments for my laser hair removal are constantly getting rescheduled because the gal who does it, cannot operate the laser unless the doctor is in the office. I was notified Friday that my appointment for Tuesday had been rescheduled now for the THIRD TIME! I’ve bren trying to get this appointment in since the beginning of the month only to have it canceled by their office yet again. This is frustrating! The staff are wonderful, the doctor is wonderful, but the scheduling is frustrating.