2907 S Shepherd Drive
Houston, TX 77098

(713) 830-3735

Mon - Tue: By appointment only

Wed - Sat: 10:00AM - 5:00PM

Sun: 11:00AM - 5:00PM

68.2% would refer friends and family to us

5 stars Customer since 2001

Kyle does a great job.

2 stars Customer since 2001

I'm giving a low star not because of the masseuse she was nice and did a good job. I have a problem with the lack of female masseuse available. Also when I made my appointment I had one masseuse I connected with so I had appointments with her set and was never told that she no longer was there. I think overall since the management and ownership has changed it's not the quality experience I had before. I've had extra hours that I've tried to use so I've requested 1.5 hr massages but everytime I come in I'm only booked for an hour. This is something I used to do before the management and ownership changes. There also seems to be a heavy focus on the lash business and so as a massage customer it seems the level of service has gone down. I'm definitely considering canceling my membership.

Epique Spa replied:

Hi Tiffeni,

Thank you so much for your feedback. We were very sad to see Sandy retire as well, and are very sorry to hear that you were not notified of the change. We will work harder to ensure that this doesn't happen to guest in the future. We want to assure you that management and ownership hasn't changed although there are some new faces in the location, these are the people who have always managed it behind the scenes and made it the brand it is today. As far as the lash business, that is the focus of Epique Spa featuring massage. We hope that you will stay and grow with us, but understand if you contemplating cancellation. If you wish to move forward with that, just shoot us over an email and well start that process for you. Happy Forth of July to you!

1 stars Customer since 2018

Awful

5 stars Customer since 2001

Incredible! I prefer deep tissue massage, Geo was able to work out so many knots that I was able to move freely once again!

5 stars Customer since 2019

Ashle is great! So patient, kind, and helpful!

1 stars Customer since 2019

I had my service done on yesterday afternoon. By early this morning, I had at least 10 lashes fall off and, this is not my first time getting lashes and I had never experienced that. I called and spoke to a gentleman this afternoon about that and his explanation is that that can happen and asked what do you want me to do? I said well I do not know what are your options because I have never... and he goes yelling Mam, Mam, Mam cutting me off. I told him that is very rude and it is not a way to talk to a customer, especially an unhappy one. He exclaimed he can talk to me as he pleases excuse you. I tried to explain to him that if a correction was an option, that is what he should have offered instead of being rude about it cause if I did not sign up for the membership, I would have never come back. And he respond your membership has been canceled, you cannot come back here. I am very glad to hear that, but I need a written confirmation of that. With a fluctuating attitude like that, I will rather be certain of that instead of just taking his word for it.

5 stars Customer since 2019

Love it love it

5 stars Customer since 2018

Ashle is wonderful very knowledgeable and cares that her clients are happy. I could not let anyone beside Ashle touch my lashes.

5 stars Customer since 2019

My entire body was in pain from having the flu a week before my sister recommend epique to me .best massage ever I feel like a feather.

4 stars Customer since 2019

My first visit was nice. The facility, massage chairs, beds are comfortable. My lashes are not as thick or as long as I would like, however, I did join a membership and expect to have better results in the future. My tech was very gentle and informative about care of my lashes. I fell asleep and she didn't seem to mind at all.

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