Bill and his crew are extremely knowledgeable and have addressed issues that have plagued my Jeep for years that I have just put up with and attributed to age. My car has never ran better or more quietly, especially after two different drivers have rear-ended it. I am so grateful for the attention to detail that goes into all my interactions with both Bill and Lauren. My fiancé has also had great service done on his Toyota. If you are tired of the "just good enough" or "not quite right" go see Bill at Erickson's (aka Jeepers.) I am so luckily that my old mechanic subcontracted a job to him!