Bill is just the best, professionally and personally--always honest, very professional in work and advice. They do excellent work at Erickson's, and you can count on that. Bill and the team worked hard to fix my air-conditioning as well as the other repairs I needed, and even kept the car overnight to work more the next day. Plus he kept me from being overcharged by over $120 by Hertz for a rental car I used for less than a day. Thanks, Bill.