92.7% would refer friends and family to us

5 stars Customer since 2011

I enjoyed the Essentials Spa it had a very warm and friendly atmosphere. If i am in the area again i would love to have another massage and spa treatment at Essentials.

1 stars Customer since 2011

Horrible experience...Made an appointment for a couples massage for myself and my bride for this past Saturday afternoon. Received a confirmation email from the spa that the appointment was set. Got there to discover we had no reservations and no one was available for our scheduled treatment. Someone had apparently cancelled our appointment and given the time slot to the "Martins". Asked to talk to the manager but they didn't even have the "balls" to come out and talk to us.

Very very poor business practices!!!!

1 stars Customer since 2002

First I would have hoped you all would let people know sooner. I called Thursday evening to schedule for Sunday and will be there for services. That would be a great time to FYI in advance. My friend and I scheduled pedis Friday am and got in during our lunch hour (appreciated getting in last minute) the girl I had mentioned the polish was thick I said just pull something similar it would be fine. She didn't used it anyway the large toe clumped messed up she did it again (thanks for that) I kept my shoes off for 3 hours after at work and still many of the toes practically melted off. I had to go to clients home for appointments didn't have time to go back. I redid my own polish as soon as I got home. I have always said that I always got th best pedis at essentials that last for months and this was not the case. When we checked out the girl over charged us added an appointment my friend had later in the day. We said don't worry about it since we had to get back to the office but even so she didn't use the discount as laraine schultz is a member. I am back Sunday. I hope this cn be fixed.

5 stars Customer since 2009

My wax was awesome. She did a great job and it wasnt as painful as the first time. She was very through and even tweezed the hairs that were too fine to get with the wax. EXCELLENT!!!! I want her everytime I get my waxing done!!!

5 stars Customer since 2008

Chris gave the best massage I have ever had. Kelsey was great. she gave an excellent pedicure. I highly recommend both.

5 stars Customer since 2002

Rene was fantastic with my hair, the color,cut and foils were perfect, thanks Rene

5 stars Customer since 2003

My pedicure was fine with Stacey but I have to wonder about the Mgmt. There. First Pam leaves who I went to for years now Kathy. Not to mention Sarah and Chantel. I have not decided whether I will return or not which breaks my heart. I don't even know how many years I have been coming here.

5 stars Verified customer

Stacey is amazing and the reason I come to essentials.

3 stars Customer since 2009

I will admit to being spoiled by the Viera facility. It is always immaculate and beautiful. The Melbourne facility though does not fare well by comparison. The staff is excellent, the technicians wonderful, the services divine but the building itself needs some work. The floor in the ladies changing room needed a thorough sweeping, the seats in there need replacing, the sauna door needs repair. The landscaping out front is begging for attention. Please, someone give this place some TLC.

5 stars Verified customer

I have been to Essentials several times and consistently experience excellent service from all staff. The facility is well kept and clean. The atmosphere is relaxing. I usually go with a friend or family member. I will return again and tell others how good it is. I also like their website and e-mail updates.