Parrelli Optical - North Andover
Optician
542 Turnpike Street
North Andover,
MA
01845
(978) 975-3435
Mon - Thu: 9:30AM - 5:00PM
Fri: 8:30AM - 5:00PM
Sat - Sun: Closed
About
Parrelli Optical was founded 40 years ago with one key goal: to provide the highest quality, healthiest vision-correction products and services to all patients in the Boston , MA area. This goal was born of founder John Parrelli's keen interest in optics and his love of pioneering new ways to solve optical issues. Today, the entire Parrelli team supports this goal, tackling tough cases particularly those requiring specialized ophthalmic and contact lenses with skill, persistence and sensitivity.
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Mastercard
- Visa
Staff
Jeffrey Bird
3 stars Duschia B Featured review
When we first arrived, we were asked to wait outside for quite a while until fewer customers were inside in order to help prevent the spread of COVID-19. Martha was very helpful once we were able to stay in the store. She took great care with helping me pick out just the right frames foe my new eye glasses and prescription sunglasses. However, when I asked for an itemized receipt for my purchases, I was not given one. Usually at other optical shops, I have always received an itemized receipt without even asking for one, and it always shows the prices of each item for which I am charged from blue tech to scratch resistant coating.
Parrelli Optical - North Andover replied:
Good morning, Duschia. First, we thank you for your patience on Friday. As you might imagine, we have had to constantly adjust to new protocol over the past year and a half and we greatly appreciate our patients' understanding in this fluid situation. As for the itemized receipt, I would be happy to send that along via email. Thanks so much for your feedback!
5 stars Sherry C Customer since 2012
Excellent visit , exam and customer service as usual. The only thing I would like to add is that there were way too man ... Read More
5 stars Anonymous Verified customer
The staff is so friendly and helpful. They are great at helping to choose frames.
They Dr is precise and thorough.
5 stars John O Customer since 2020
Excellent! Always prompt and attentive
5 stars Joseph A Customer since 2021
Dr Metsch is fantastic. I also love having the option to purchase new glasses right there at the same location.
5 stars Cristina L Customer since 2024
Excellent service
5 stars Anonymous Verified customer
Pleasant, helpful and knowledgeable
5 stars Anonymous Verified customer
Appreciated all the suggestions and advice! Made my decisions very helpful and I'm super excited for my new glasses and ... Read More
5 stars Vincent C Customer since 2021
Excellent
5 stars Mark H Customer since 2010
Very good service
5 stars Katherine K Customer since 2008
Dr Metsch is awesome. Been coming here for years and he always gives me excellent care and answers all my questions. His ... Read More
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