I love coming here as I am a regular but when I did my hair this time, worst experience ever. The hair stylist Janessa was rude and seemed to be annoyed at what I wanted. Not very welcoming. Whenever I asked her to do something to my hair, she had her own opinion and did as she wanted. She did not even break down the prices of what was going to be done to my hair to me and I feel like I was overcharged. 90% of the hair stylist there always explain to me what I will be charged up front! I have never met such a rude hair stylist in my life! If I am paying you hundreds of dollars for you to touch my hair and play with it, I expect WAY better service than what I received from her from a highly reputable business like Ethos Salon and Spa. I highly recommend the salon but do not recommend Janessa as a hair stylist. I am so unsatified with my experience this time around.