99.1% would refer friends and family to us

5 stars Verified customer

They are so thorough and great at explaining things.

4 stars Customer since 2021

Jim and John are terrific to work with. I have complete trust in the European Auto Specialist!

5 stars Customer since 2008

Perfect service as usual

5 stars Customer since 2021

Had my transmission fluid/filter changed and 3 stuck bolts extracted. Everything was done quickly and without an issue

5 stars Customer since 2020

Always super nice and always have speedy service

5 stars Customer since 2016

Quick and efficient service.

5 stars Customer since 2017

Quality and timely service at a very fair price. Highly recommended.

3 stars Customer since 2020

Overall, the experience was less enjoyable than I had expected. I figured, since they were known as the best foreign diagnosis shop, they'd be able to pinpoint the reason for my car lurching under acceleration pretty easily. Instead, I spent nearly $3,000 on tasks that didn't fix the problem. Now, they did identify what was wrong, but by the time they figured that out, I was at the end of my "fix it" budget. Then, due to Covid reasons, they held my car an extra two weeks because they shut down(in September 2020, not March or April 2020), of which I was accepting of, with the thought in mind that they would give me a discount due to holding my asset. The owner proceeded to give me a 3% discount which, to me, was insulting. When I showed up to speak to him/pay for the work done to my car, he was supposed to be there to speak with me, but he didn't show.

On top of this, my car certainly had extra scratches and what not on it when I got it back. Now, I can't prove any of this, but I am a reasonable guy who keeps very close track of paint imperfections on his cars, and these scrapes and scratches were not there prior. "Wear and tear" is certainly something that just happens, but these scratched are fresh and unexplainable.

5 stars Customer since 2010

Excellent service as always!

5 stars Verified customer

John and Lee have taken care of my Kaguar for years and it keeps on going. Great service. Thanks.

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