96.0% would refer friends and family to us

5 stars Verified customer

Visiting Austin, I had a cooling system problem. My son suggested EM since it was close. The staff was very attentive and courteous. Since I needed the car repaired quickly so I could return to Tulsa, the technician got right on it. Diagnosed the problem, got the parts in from BMW, made the repair, and road tested it. It was a very positive experience and the repairs were excellent.

5 stars Verified customer

Great service. I flooded my car with oil. They saved me from having to rebuild the engine!

5 stars Verified customer

I was very happy eiyh yhe service and the young lady at the front desk wad very helpful

5 stars Verified customer

I came to EM for a second opinion after going to the dealership. I received straight forward answers from the first moment and will be a returning customer for life. I really appreciate how personable the staff was. My first opinion told me to replace a part and EM called recommending no further action - saved me a ton and created a returning customer.

4 stars Verified customer

The overall quality of the work, convenience, and prices are reasonable. My issue is that there needs to be more attention to detail. My car too an extra day because the work was incomplete and I was charged for new air filters by accident. Both issues were fixed but I had to catch them.

5 stars Verified customer

My experience was great. Setting an appointment through the website was easy. Drop-off and pickup were quick and the staff was helpful and pleasant. I originally asked for an oil change and state inspection, but I was told that European Motowerks does not perform state inspections. However, they offered to take my car to be inspected for me at a shop next door since I was leaving my car with them for the day. Made my life easier! Thanks, European Motorwerks.

4 stars Verified customer

Once service was performed it was timely and courteous. My only issue is with communcation. I had to call for status several times. I never received a call telling me the diagnosis before I called. The car was out of my possession from Tuesday morning until Wednesday at 5pm.

5 stars Verified customer

Ashley and the team were amazing! Great shop, great work, great people!

5 stars Verified customer

always treat me well and do good work on the vehicles they service. great owner and employees are always helpful with any questions.

5 stars Verified customer

Great service as always. Highly recommend this place. Ask for Chris, he’ll take care of you.

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