Europro Autohaus' commitment to excellence in service is unparalleled. It is rare to see a business constantly exploring ways to improve connection with clients and improve service. The company's motto is "Trust is Everything" and they truly strive daily to hold that motto up front. The service advisers are friendly and knowledgeable. From the start of service, they strive to get every detail about your automotive concern, to the point of going with you to your car and sharing the experience of that "strange noise" coming from somewhere. No service is performed on your vehicle without your explicit approval. The staff as a whole is safety focused. There is no sales push EVER when you come to this business. They focus on safety primarily. Reception area and the garage are both kept tidy and easy to navigate. And what's even better this business works hard to keep working working relationships with other automotive services in Kelowna and will competently refer you to your needed automotive service if they are unable to provide the care you're seeking. For example I needed body repair for my Jetta, and the staff at Europro referred me to Prestige Collision. The staff and service at Prestige was incredible and professional.
My 1997 Diesel Jetta has been in the care of Kevin and his team at Europro for well over 16 years. I highly recommend Europro Autohaus for all your European car repair needs! And if you own a domestic vehicle or asian import there is now Valleypro to serve those needs, with great professionalism and more than reasonable rates. I give this business 10 gold stars for always striving for better!