97.8% would refer friends and family to us

5 stars Customer since 2018

Excellent soo far

5 stars Customer since 2018

I brought our 2008 VW GLI in for regular maintenance.

It ran so smoothly afterwards. Additional services like Jim driving me to and from work as well as an online report and estimate of any further work show that this team has attention to detail and great customer service.

5 stars Customer since 2018

Reid and Robyn were so helpful and awesome to deal with. TJ had my car fixed quickly and for fair prices. This will be the only place I go for European car repair

Europro Autohaus Ltd replied:

Thanks, Kristjan it was a pleasure helping you!

5 stars Customer since 2018

Great service at a decent price. I really like having the photos and the explanation of additional services that maybe required, so they can be addressed right away or put into future planned services.

Europro Autohaus Ltd replied:

Thanks Adrian!

5 stars Customer since 2014

Europro Autohaus' commitment to excellence in service is unparalleled. It is rare to see a business constantly exploring ways to improve connection with clients and improve service. The company's motto is "Trust is Everything" and they truly strive daily to hold that motto up front. The service advisers are friendly and knowledgeable. From the start of service, they strive to get every detail about your automotive concern, to the point of going with you to your car and sharing the experience of that "strange noise" coming from somewhere. No service is performed on your vehicle without your explicit approval. The staff as a whole is safety focused. There is no sales push EVER when you come to this business. They focus on safety primarily. Reception area and the garage are both kept tidy and easy to navigate. And what's even better this business works hard to keep working working relationships with other automotive services in Kelowna and will competently refer you to your needed automotive service if they are unable to provide the care you're seeking. For example I needed body repair for my Jetta, and the staff at Europro referred me to Prestige Collision. The staff and service at Prestige was incredible and professional.

My 1997 Diesel Jetta has been in the care of Kevin and his team at Europro for well over 16 years. I highly recommend Europro Autohaus for all your European car repair needs! And if you own a domestic vehicle or asian import there is now Valleypro to serve those needs, with great professionalism and more than reasonable rates. I give this business 10 gold stars for always striving for better!

5 stars Customer since 2015

Kevin and the Staff at Europro are professional, personable, honest and accommodating. I was new to Kelowna and had some exceptionally bad experience with a number of other shops in town. Europro goes the extra mile to ensure the customer knows each and every option on any given problem. They were happy to have help me more than a few times with very short notice. They have the highest standards across the board as they care about you as well as you car. Your not getting the best service if you are going anywhere else.

5 stars Verified customer

Being new to Kelowna, and used to excellent service in our previous city, my wife and I were worried we might not be able to replace what we had. We checked with various people, including the Volvo Club of BC, and two shops were recommended. We decided to give Europro a try….and we were not disappointed. Work was done on time, with a small misunderstanding immediately and satisfactorily resolved. It appears we have replaced what we had in our previous city.

5 stars Customer since 2015

Great customer service and quick technicians!

5 stars Customer since 2015

Europro Autohaus is without question the best motor vehicle repair shop that I have ever done business with. Their level of excellence starts with the reception and booking area and extends throughout the shop and its outstanding technicians.

My wife and I moved to Kelowna from Victoria a year and a half ago. Our realtor recommended Europro as a great service location for our Volvo. Best advice I have received in a long time.

Joe Kupkee

5 stars Customer since 2015

Great experience! Friendly and knowledgable staff.

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