When walking in, the reception area was very clean, smelled great and the girls up front were very friendly and welcoming. I checked in and didn't wait long until I was taken back for my appointment. The technician that worked with me was incredibly cheerful and friendly. She explained everything in detail and made me feel comfortable through the entire procedure. Afterwards, she walked me out and thanked me. It was just a great experience from start to finish. I will definitely go back!