Customer service was terrible! The guy was so rude! I made my appointment for 830a because they told me that it could take an hour to an hour in a half. I had to make sure I left for work at 10a. After I sat there for over 30 mins and saw my car still sitting in the parking spot, I went to remind them that I had to leave by 10a. The guy was so rude and said that he still had time and get it done. At 10a the guy told me I was ready to go. Well, they didn't check the alignment! They said it was going to be another 20 mins, he knew I had to go to work, so I had to come back to check the alignment! Are you kidding me! It was already a pain to have to be there. If he had taken my car in, then everything would have been done!!!!! You really think I am going to come back and get the alignment checked and wait an hour for it?!?