Spoke with Alfredo the day before regarding the services I needed. He was able to provide me a quote for the work and I brought my car in the next day. When I got there I met Alfredo and received the same curteous customer service I received over the phone. I left my car and picked it up in a few hours as promised. All work was performed to my satisfaction and I will be back in the future.
Could not have asked for better service. It was quick and painless and didn't include a lot of thing I "should get done". Alfredo was respectful and paid attention to what I wante and needed. Quality of service was above par. I will return again for more than just tires as this shop proved they wanted my business.
I've been coming to Evans Tires for many years and I'm always satisfied. The people that work there are always very polite and get my car done in a timely manner. My only suggestion would be to mail out coupons to your regular customers.
Hi I was quoted the wrong tire by the call reps over the phone and when I got to the store they wanted to sell me another cheaper tire. I asked the rep at Convoy and they told me there is no way theyvcan sell me that tire at that price. So the reps at convoy were good but the reps on the calls qouted the wrong tire twice to me which I thought was deceiving just to get me in the store and low ball me with another tire. Not the way to do business,