Ordering and cost of tires couldn't be beat from other dealers. Had a 10am appt scheduled, arrived early, was told 3 hrs for placement, that they were short staffed which was understandable. Called at 1:30pm for status and was told that they haven't even pulled it in yet. Went back to Evans, our car was still sitting, watched them pull 2 cars out and 2 in for service, spoke with manager who apologized, long story, vehicle completed at 3:30. Employees looked stressed out and frustrated, front desk taking calls and telling them to look elsewhere for service that they were too far behind. Would recommend taking your vehicle to any other Evan's dealer.