Showed up as the first customer at 7:30 am to have new brake pads and rotors put on. Quoted 2 hours, went to a coffee shop came back and was not finished. Got an Uber home then came back at 12 thinking it was finished but Evans had ordered wrong part. Waited another hour for car to be finished. Took a lot longer than estimated and had a sales work job that I needed to be at. I usually do not rant as it is a tough,fast paced business. The guy working the counter was great and caring. It was just the amount of time to get the car repaired was the main concern.