93.2% would refer friends and family to us

5 stars Customer since 2006

Unfortunately I recently was disappointed by my experience at another Evans location but my experience at your Poway location was The Best for courtesy, professionalism and service.

I really mean this when I say that all other managers or prospective managers should spend at least one day with Mark to see how an excellent shop is really run. Thank you!

5 stars Customer since 2016

The team at the Poway location is awesome. They agreed to stay late to fix my brake issue. They called ford about a recall that my car ended up not being covered by before starting the work on my car. They had me in and out in about an hour and half. I highly recommend this location for all your needs.

5 stars Customer since 2017

The service technicians went out of their way to make it right

5 stars Customer since 2010

Great customer arrive and quick turnaround for the repair work!

5 stars Verified customer

Well, for starters everyone there is by definition excellent at what they do. And in this case they went above and beyond. Had some work done on my car and the work was done well and in short time. However after I went home, I was in the front and noticed a DENT on the top of the drivers vender. To say the least I was not camping happy. I took the car back in and there was no discussing or arguing, He (Mark) made the arrangement and in a very short time had the car back and couldn't see anything at all.

Thanks Evans (Mark) for great service with a smile.

Mike

5 stars Customer since 2014

The manager Mark, associate Brian and Rich were all awesome to work with. When I returned with a brake issue after having 2 new tires installed and having a tune up, they took the time to look at my car and figured out that Ford had a recall out for the brake booster. Mark was absolutely correct, I have since had that recall item fixed free of charge from Ford and now my car is braking perfectly. Even though I was somewhat accusatory toward staff when I returned with brake issues, I am a big enough person to say I was wrong and now I completely trust the staff at Poway Evans tires and will return to have them service my vehicles. Thank you.

5 stars Customer since 2017

Evans Tires worked a miracle!! It was 4th of July weekend and we we're trying to get back home 250 miles away. This was our 4th attempt to find a new tire since we had a flat. Evans staff was so friendly and nice and helped us out in our time of need. We were back on the road within an hour and a half time.

5 stars Customer since 2012

I came in for a routine oil change and tire rotation, but Brian informed me that I needed new brakes and rotors. This was not entirely a surprise. Brian was great because he was brought me back to the shop, showed me the rotors, and explained the situation. I appreciated that transparency and level of service by engaging me in the process. He offered an alternative option due to the unexpected cost, and I feel I was treated well. It felt really good to drive my car after the service was complete. I didn't realize how badly I was neglecting my car until I felt the difference with how solid my brakes feel. Maybe it was simply the tire rotation but as I drive, my car feels more stable and hugs the roads nicely. Thank you John for doing a great job on my car.

5 stars Customer since 2004

Positive experience. Even though it cost me money, I didn't feel like they were scamming me for repairs I didn't need. As a woman I always worry about mechanics ripping me off because I don't know about auto repairs. I've been going to Evans not only for my tires and breaks, but my oil changes and repairs as well for the past 10 years. I do trust them.

5 stars Verified customer

I honestly felt I got the best deal from these Guys! I needed tires for my 2011 Buick Enclave and didn't want to spend a ton of moneys, Berry in the shop hooked me up.