The service tech didn't do anything to our 414 E Norman Ave, Arcadia unit. Oh wait, he sprayed water on the unit outside and that's about it. He didn't take a look at the unit outside or up in the attic? Not sure what the hundred plus dollar charge was for because on the receipt it said he did an inspection, changed filters, etc. none of that was done. Maybe it was just that tech that was sent. we usually have great service.