75.0% would refer friends and family to us

1 stars Verified customer

Did a horrible job!!! Used them in Cambridge, OH, and they oretty much destroyed my basement. Was lied to by salesman, horrible customer support, and I could go on and on.

2 stars Customer since 2012

You have yet to get back with us since June.We are now back in Fl. for the winter. 1-683-439-1960

1 stars Customer since 2014

Very slow, hey did not pay attention to detail and I had to constantly watch what they were doing to assure the job that was sold me was being done. One week later I am still fixing problems that where caused by them. The steel beams that was placed vertical in my garage is so off plume the from the floor to the ceiling it is over 2-inches out of square... The dirt and dust that was all thru my basement is terrible. I was told that they had a vacuum water jack hammer system that creates very little dust. At times the dust cloud in my basement was extremely thick. The outside drainage system is zip-loc sandwich bag thin plastic that was tarred to the wall and then gravel will 3-inch black flex pipe. It by fare was not as high tech as the sales person sold us. The sales person sold us a job package and when the crew showed up 1/2hour late on the first day they knew nothing about it. I had to call and fight with the manager to get everything done that I was promised. The sump pump pot that was cemented in my garage was done in a way that the cover lid will not fit it. They cemented the pot and left the lid out, so it set up in an egg shape. I had the make my own cover. The entire job was a half ass project and I would not recommend these people to anyone. The truck leaked a combination of gear oil and antifreeze all over my new $20K concrete driveway. The workers threw cigarette butts on the ground. They only worked 4.5 hour s a day after their morning break, lunch break, afternoon break and then called it a day around 2:15 each day. I am not happy and I have been bitch to everyone I talk to that asks me about the job.

3 stars Customer since 2012

I used to get a postcard to remind me to renew my warranty, the u had me sign up for email to do it, ive never got one

1 stars Verified customer

Their work sucks!!!!!! My basement floor looks awful--cracks in the concrete they put in to cover the drainage system. I wanted to stain my basement floor, instead of carpet or tile, but that would only make the cracks more noticeable. They said this is normal to have cracks, the rest of my basement isn't full of cracks!! I never had water in my basement, they talked my husband into this system as precautionary. So I can't say that it doesn't work, we have not had any water in the basement.

4 stars Verified customer

Our basement has been dry for several years now. We've had a few incidents with our sump pump , but we've called Everdry and they have come out pretty quickly to resolve the problems. We keep up with our warranty every year and so far haven't had any problems.

5 stars Customer since 2014

Mike and his team was very efficient. They did the job in a timely matter. He kept us informed every step of the way. They did a good job cleaning up inside and out. Would recommend them to others.

4 stars Verified customer

Mike was very polite and curtious. He described the process very throughly and went through it step by step. Went to bat for us on striking a deal.

5 stars Customer since 2012

Everyone I talked with or came to the house was very professional. We will have to see if the dampness is corrected in the basement. If not I'm sure you will be here to correct if there is another problem. Sincerely Joan Stemen

4 stars Customer since 2012

Although we had some problems, I was quickly contacted by them when I posted a negative review. And, thanks especially to Dave in the office, all of my concerns have been satisfactorily addressed. It is my understanding that the salesman who created some of our most severe problems is no longer with the firm. Most importantly, up until our treatment by them in November, 2010 we had continual problems in the basement with moisture, and --during torrential rainfalls---water coming in. Since November, 2010 our basement has been totally dry! And that is the bottom line!