I have been going to Evoke for more than 1 yr. Daniel is great at trimming hair. All the staff was very warm to me. But, as for blond hair colourists, I am extremely disappointed with my experience at Evoke, I and found the colourist became verbally abusive to me. After each appointment we are asked to give feedback and this form his from my last appointment. I found the colourist became a "JekL and Hyde", he went from being friendly to negligent. When he could not achieve the frozen series icy white platinum (that is so popular currently) he became verbally abusive. He yelled at me during a consultation, tried to intimidate me verbally, interrupted me and belittling, not capable of treating a lady with respect. I am pleased to say I have found another stylist already. When I requested to know what colour w/b used on my hair to correct it, the colourist actually called me repeatedly on my phone numerous times in one day becoming more upset with each message, leaving forboding messages of which he expected me to have my phone on and next to me at his "beck and call". I was not available during his flurry of phone calls, didn't collect the messages until after the salon closed for the night. He informed me on his final message that he decided he didn't feel comfortable doing my hair afterall. Absolutely unprofessional and bizarre, erratic behavior in general. Good news: I do not want the colourist to touch my hair ever again. I found him to be negligent professionally. I highly suggest to people, if you are looking for the "frozen platinum blond series" not to choose Evoke for colour correction as I felt I was verbally abused.