(1)Appointment was scheduled 3 weeks in advance. I reached 10 mins prior to appointment. They made me sit for 30 mins prior to taking me in. What’s the point of giving an appointment. (2) I have been going to this place since past 5 years. First 2 years dr. O’neil did my eye exam. From past 3 years there is a new doctor. Inconsistent staff. Every year there is new staff. Thanks
The cleaning was great. However, when I'm told to arrive 15 minutes early, I do, but the office was locked when I arrived. Still locked when another patient arrived a few minutes later. Someone with a key finally got there at about 7:55; the receptionist walked in at 8:01 on her phone. Then the hygienist and receptionist chatted for several minutes before I was finally called back for my appointment. Just think that's unprofessional and causes me to rethink my choice of GMS.