21001 Sycolin Rd Ste 140
Ashburn, VA 20147

Mon - Tue: Closed

Wed: 9:30AM - 7:00PM

Thu - Fri: Closed

Sat: 8:00AM - 2:00PM

Sun: Closed

95.8% would refer friends and family to us

5 stars Customer since 2017

Prompt, professional, friendly and helpful. Great service.

5 stars Customer since 2005

Great service!

5 stars Customer since 2017

Everyone was awesome and very helpful! Very stress free experience.

1 stars Customer since 2017

Fairfax office: Worst customer service I've ever had. I've tried to get in contact over 5 times to get my prescription number and have not been provided with it. The first time I was told I would be called back, didn't receive a call back. The second time I was told they would look into it and get back to me, no call back. The third time, I was told I would be emailed it, I waited days, nothing. Tried to contact again and was met with extreme hostility and rudeness by someone named Traci that picked up the phone.

I plan on going somewhere else to get my eyes checked in the future, waste of time having someone be so disrespectful over asking them to do their job.

5 stars Verified customer

My eye examination was thorough and the doctor gave me a lot of useful information. The gentleman who helped me pick out my glasses was also very kind and patient, helping me get a great pair with my insurance.

5 stars Verified customer

Excellent Service

1 stars Customer since 2017

Horrible experience. I was charged $210 for a contact eye exam/eval I didn't request and was led to believe was free. I have left numerous messages with the manager but he won't return my calls. When you call this facility you get put on hold for as long as 10 min. Very disappointed.

Eye & Vision Care- Ashburn replied:

Mr. Miller, we are sorry you feel that way; however the contact lens fitting and eval are services that are rendered and there can not be a refund on services; while we understand that you wanted to try contacts, however it does require commitment on your part to wear them. We are more then happy to remedy that to help you teach the insertion and removal of them again.

1 stars Verified customer

Huge difference between expectations that are set, and, the actual service that is rendered. Has a lot of opportunity for improvement.

5 stars Verified customer

The exam was great staff was courteous and the service was exceptional. I highly recommend!

5 stars Customer since 2017

All staff were very friendly and helpful. The doctor took the time to listen to my concerns and talk me through the necessary information. I want here because my usual office had no appointments for the day and I had somewhat of an emergency, and I will be going here from now on.

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