My visit went very well. I was extremely picky on the style and size of the glasses I wanted on my face, and Michelle was very helpful and smiled the whole time we interacted. I wish everyone had her customer service skills. When I went back to go pick up my new glasses, she was still smiling and working hard, just like before. Erin, the other employee, however was not really smiling much at all. She looked like she didn't want to be there, and when I smiled at her, she just looked away. She can probably learn better customer service skills from Michelle. I would still recommend this place to everyone I know that needs glasses, because the service I got was very good, and most people there are very friendly and welcoming.