5 stars William T Customer since 2022

Very efficient and very professional a pleasant experience

5 stars Anonymous Verified customer

Friendly staff, easy appointment process and expertly helped me find the right glasses! So glad I was referred to this practice!

5 stars Anonymous Verified customer

The staff was very professional and caring. The Dr. Is amazing he gave me really good information on the history and health of my eyes.

5 stars Michael H Customer since 2021

Thanks for helping me with my new prescription and rx sunglasses. Great experience

5 stars Charles H Customer since 2022

Took me in right away and was very friendly

5 stars Sarah K Customer since 2018

The dr is wonderful and his staff are very friendly and helpful. They got me in for an appointment very quickly and rescheduled me when I had an emergency. The office is always very clean too. It’s a bit more expensive than some other chains, but much better service and experience.

5 stars Derek Z Customer since 2022

This was my first visit and they were polite, friendly, fast, and thorough. They did an excellent job compared to my previous eye doctor.

2 stars Parth K Customer since 2022

Been here a few times and introduced my family to the practice based on the great doctor, Dr. K I had when I went. His service was phenomenal which is why I referred my family members. They did not end up getting the same doctor and instead got another, who is still a typical, good doctor, but nothing exceptional compared to dr. K. When I asked if I could book appoints with him going forward, the front desk was not very helpful and have scripted responses.

The next time I took my brother here, he had his exam done but when it came to choosing frames is where it went downhill. The lady helping us was presenting herself as helpful but in fact did not review his insurance policies correctly and gave us the wrong information of what we can chose from and what would be covered and what we would have to pay. She said multiple times how she’s been working there for decades and we should trust her word and was honestly more concerned with my brothers skin tone than anything else. I get you want to make a sale but at least know your stuff. Anyways we picked out one of the frames that she said is covered and paid $15, based on the limitations of the insurance she told us. A couple days later we got a call saying that she actually messed up and missed something and those frames are actually full price for him or we could come back and pick out different frames. It’s important to note that we asked her multiple times if she’s sure that that tier of frames were covered, because my brother and I have the same insurance, and the same thing happened to me where (another employee) conveyed the wrong info to me and had to redo it at the last minute. Thankfully I hadn’t left the store yet and she caught it before we made any decisions. My brother on the other hand was only here for a week as he lives in another state but wanted to go to the doctor I was raving about. We, not any regular person has the time or energy to make rounds to this place to fix a mistake they overlooked. Now we have to make the trip back to pick out some other frames for him because of this lady’s lack of attention. It’s really interesting to me how this has happened not only once but twice, curious to know how these people read their clients insurance info. I’m sure this has happened to plenty others solely based on these employees irresponsibility. Not sure if it’s a scheme to get people to pay for frames they typically wouldn’t and they really on customers not willing to come back to reselect? If you’re planning on visiting this site I’d be sure to continuously ask whoever’s helping you to double check what your insurance covers and then maybe ask them to triple check after that. Super unprofessional.

Levin Eyecare- Bel Air replied:

5 stars Eureka F Customer since 2022

The staff was great! My eye exam was thorough but quick.

5 stars Monica V Customer since 2022

Courteous and friendly staff. Wait time was minimal