After seeing Dr. Heller for over 10 years, i jumped ship. Last 2 visits were over 1 hour wait. Waiting room is filled to capacity so standing room only until someone gets called back. These people TRIPLE OVERBOOK!! If you value your precious time, I would recommend finding a different doctor. To me, it shows lack of respect booking an appt for a specific time and then don't get seen until 1+ hours later. Sorry Dr. HELLER, THUMBS DOWN for the ridiculous wait time. I finally found another eye doctor, and so far my wait has been no more than 10 minutes. What a nice change!!