96.9% would refer friends and family to us

5 stars Customer since 2016

The whole staff, from the receptionist to the doctors, were very customer friendly. They answered all my questions, and addressed my concerns in a professional manner. Overall, my experience was wonderful.

5 stars Customer since 2017

First visit. Everyone was pleasant and efficient. Great experience!

5 stars Customer since 2013

Service is always prompt and efficient.

5 stars Verified customer

He was kind and knowledgeable and his staff were professional and nice too. Also, he has soft hands.

5 stars Customer since 2017

Dr. Mat Heller was very kind and considerate. He understands the plight of his patient.I highly recommend him..

5 stars Customer since 2017

The team at Dr. Heller's offices were professional and courteous and met all my needs very well. I highly recommend them to anyone looking for eye care.

5 stars Customer since 2015

The services at this place are tpo of the line, they very professional, friendly and fast

5 stars Verified customer

Very nice staff, the doctor was wonderful

2 stars Verified customer

I was disappointed in the care I received. I felt as though the O.D. did not read the history I filled out prior to the examination. He did not know I had two eye surgeries, that I had a lazy eye, or that I had optic neuritis at one time, though I had written that information down. I asked him about adding bifocals to my glasses and he said, "we don't add bifocals until you're much older". I told him I had bifocals since I was a kid but he refused to add them. Needless to say and over $300 later I had to go back to the office for them to add a bifocal to my eyeglasses prescription. I am always hesitant to be seen by an O.D. because I've always seen an ophthalmologist but was told by my insurance I need to be seen by the O.D. to evaluate if I need to see an ophthalmologist. I'm disappointed on multiple levels but I would think someone who specializes in eye care would have a clue.

2 stars Verified customer

After seeing Dr. Heller for over 10 years, i jumped ship. Last 2 visits were over 1 hour wait. Waiting room is filled to capacity so standing room only until someone gets called back. These people TRIPLE OVERBOOK!! If you value your precious time, I would recommend finding a different doctor. To me, it shows lack of respect booking an appt for a specific time and then don't get seen until 1+ hours later. Sorry Dr. HELLER, THUMBS DOWN for the ridiculous wait time. I finally found another eye doctor, and so far my wait has been no more than 10 minutes. What a nice change!!

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