95.4% would refer friends and family to us

5 stars Customer since 2016

Friendly fast service.

4 stars Verified customer

I appreciated the fast, but thorough exam. The doctor was helpful and informative. Everyone was very friendly.

3 stars Customer since 2017

Seems like everyone including the Dr. Was in a great hurry!

5 stars Customer since 2013

Dr. Fast is respectful and caring. He helps me to feel that he cares for my eye health.

5 stars Customer since 2011

Couldn't have been better.

5 stars Customer since 2009

I believe her name was Jennifer and I saw her in Salem by Lancaster she was probably one of the best and most thorough I have ever had I want to thank her very much for being there the day I had to go hope everyone is as fortunate to get her as I was thank you Miss Jennifer

5 stars Customer since 2018

Everyone was very professional and made you feel welcomed. The doctor explained everything about my tests.

5 stars Customer since 2016

Always have a good visit when I go to see Dr. Mark Fast. He is very pleasant, and really cares about his patients. And, as usual, there is never a problem finding a parking spot!

5 stars Customer since 2015

Reception was expedient, courteous and helpful. Treating staff, including the doctor, were highly professional, thorough and helpful. I am very pleased with my appointment with Eye Focus Northwest!!

5 stars Customer since 2018

I needed to get glasses after not having any since 2002. The experience was great. Thank you.

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Dr. Glen listens to exactly what the patient is asking for & makes you feel very relaxed and comfortable. He's very knowledgeable and answers all questions. I like that you don't feel rushed. The staff are wonderful as well. I always refer my clients to Vida.
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Orchard View Veterinary Center

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I am not sure how to address this situation of my last dealings with the clinic, when I called to say Lily was in need of food, told that they would have to order, took over ten days before you got a shipment and then did not call to say it was in, I called found out it was in and came in right away as Lily was getting down with her supply. Then I get your statement email, stating you had not charged my daughter's card for the previous two times I purchased food, I realize there was a period when I did not know you didn't have her new date for the card, but when you got it why those two charges were not processed is beyond me, a failure of the support staff in the front office I can only presume. Everything is alright now with the charges but I really would think it could have been handled better. You wanted to know how the visit was, now you know.
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