Reviews

Eyemax Vision Center

3 stars Customer since 2021

It was not the best experience. I was there almost 3 hours total. It was an hour before I was seen by staff and another hour before I seen by the doctor. The doctor was very nice and talkative. The office had a wide selection of glasses but they were not the best looking glasses. I was told at the end of my visit that my copay was a certain amount and paid that amount, later learned from another staff member that my copay was less than the amount I paid, so now I will have to wait 3 days until the money will be reimbursed back into my account. I was also informed, that I had a past balance from 2006 and 2008 while paying my copay. It is the end of 2021, I should have been informed of this when the appt was scheduled, this made me really upset because this balance could’ve been taking care of years ago or I could’ve went elsewhere. I was a minor in 2006 and a freshman in college in 2008 and this office never sent any type of letters or made calls to my mother regarding a past balance, since I was on her insurance during this time. I was not pleased with this visit and the front desk staff needs to communicate with their patients better and with each other better. I was unable to get my prescription, due to this past balance that I was never informed of. I plan to clear this balance, to only get my prescription. However, I will not be returning for any services with this office. I only went to this office because they were listed as a provider for my insurance and there are other options for me, where I’m sure I will have a better experience.

5 stars Customer since 2021

Professional service with very dedicated employees.

5 stars Verified customer

The staffs was professional caring and friendly. Especially the lead eye tech young lady who stated she lives in Thomasville. Didn't remember her name but her work & team work ethics stood out the most. Excellent experience & services.

5 stars Customer since 2019

Great

1 stars Customer since 2020

Great service beautiful people

5 stars Customer since 2013

When you enter the atmosphere is so pleasant. You are greeted with smiles. They help you if you need it. I would recommend them to anybody.

5 stars Customer since 2013

The Doctor and the Staff are good at their job .

2 stars Verified customer

Dr. Maxwell and staff are great .. but my time is too valuable to sit all morning or all afternoon to be seen. PLEASE consider our time when giving us an appointment.

5 stars Customer since 2021

Doctor is excellent and everybody else is just wonderful people

3 stars Customer since 2013

The tech was inexperienced