99.6% would refer friends and family to us

5 stars Customer since 2010

Very helpful employees. Dedicated. Friendly

5 stars Customer since 2010

Everyone was pleasant, helpful and efficient.

5 stars Customer since 2007

As always, Dr. Goffman and his staff are wonderful. They truly care about their patients. I needed some assistance with my contacts. Called for an appt. Was there 2 hrs. later. Taken care of, and on my way.

5 stars Customer since 2017

It was a very very great expierence. He was very good at explaining every thing.

5 stars Customer since 2015

Dr. Goffman is a very qualified considerate person and I highly recommend him to any person looking for this service.

5 stars Customer since 2017

Dr. Goffman took me under emergency circumstances and treated me appropriately, with even a followup visit the next morning. The staff was excellent also. Thank you.

5 stars Customer since 2010

I appreciate Dr. Goffman's office staff. The entire staff was so pleasant and helpful...from front desk to all the ladies who help with eye care exams. I was in and out and got the best care!

5 stars Customer since 2010

Dr. Goffman is always so professional and precise... get the best caring service. He will troubleshoot in all ways until je gets EXACT results...can always trust him to do a great job.

5 stars Customer since 2007

Appointment time 2:00 PM; procedures started at 2:00 PM. Nice to have a doctor who respects your time!

5 stars Customer since 2007

Excellent care

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Dental

FLOSS West University

5 stars 117 reviews

Front management needs to work on better customer service. I asked to have work done tooth 14 and 16 can’t remember the numeration precisely; and instead I got work done on 13 and 14 without letting me ahead of time by front office since the front desk manager and I discussed the budge and the teeth that I wanted work on. Later on, the dental assistant and the dentist were trying to decide the color of my tooth/crown without showing me the color and when I asked them to show it to me, it was this greyish color and then said it was ok since that was the lightest and it was on the back of my mouth. Also, when I asked were the other colors where?? I said I would have liked to see all the samples of colors and I said I wanted whiter and they agree, but not without the dental assistant giving a little bit of grief about my wanting to see all the samples and she said if you do not like it we can reorder and I responded I rather get it right the first time which made it uncomfortable for all. Anyway, it made me feel violated on rights as a customer I have the right to know what teeth changes are being made without my authorization since the beginning and, I need to approve the color of my tooth since the beginning as well. I am paying and as a paying client need to make those decisions along with the dentist or the front office manager. They did help me on the payments and the dentist was good and responded to my request nicely. I am just concern they do not think my approval is important. It is my teeth and my money and need to be advice with advance on changes of work and decisions about crow’s colors or any decision made about my teeth.
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