Dr. Abbott was exceptional - pleasant, friendly & detailed in his examination.
HOWEVER, the assistant that initially examined me and took the initial readings was extremely cold, brusque and impatient bordering on rudeness, especially if I attempted to explain my answers to her questions - she told me that "I didn't need to explain"!. When I mentioned that as I've gotten older my eyes were having difficulty focusing and were dry. She retorted that "it was better than the alternative" i.e. dead!
I would have walked out had I not realized that she wasn't the optometrist! She had not introduce herself nor was she in any sort of a uniform. I am a long time patient of Eye Medical Center (OLOL) and have never had any problems with the staff there.