The Eye Medical Center has been serving the Baton Rouge community for over 70 years with the highest medical care available. Our goal is to combine technological excellence with sincere human kindness in order to provide unparalleled service to you, our patient.
I did not like waiting so long to be seen. I waited over an hour before I was called back. I had a good exam by Lorretta. She took her time with me. I appreciate that. Then I waited another 30 min. before seeing Dr. Fargason. My entire visit took 2 hours. Too much wait time!
As I shared with your staff and Dr Farguson, the wait time after check in is in acceptable. 2:15 appointment and was called from waiting at 4:00. Obviously overbooking. Short delays are part of the process, but overbooking is a fixable problem. It's just math. The other 20 people waiting ahead of me expressed the same feeling. Not unhappy with the doctor but am thinking of making a change.