93.7% would refer friends and family to us

1 stars Verified customer

The wait time has always been long even with an appointment. I always waited an hour to two hours for the doctors. Please help address this issue. Thanks

5 stars Customer since 2020

well done

3 stars Customer since 2020

My appointment was at 3:00 p.m., but I had to wait almost an hour in the outer waiting room before being called in for the preliminary exam. Tech who initially conducted the exam was pretty rough while working the eye photo machine and stuck her fingernail in my eye which is still sore. But Dr. Martinez more than made up for it. As in the past, he had reviewed the test results, was prepared, and provided a diagnosis and video explaining what was wrong, then gave me the paperwork to return for laser work to fix the problem. It was 5:15 when I finally left, but Dr. Martinez was worth the wait.

5 stars Customer since 2022

I had a pleasant experience. Staff at the front desk are nice and accommodating.

5 stars Verified customer

Staff was pleasant and I had a very short wait before my eye exam. Dr Hertzog is very professional but also very pleasant with the patient.

5 stars Customer since 2012

Nice staff and excelente Drs

5 stars Customer since 2011

The broken elevator was a challenge for a out-of-shape 74 year old, but the office visit was perfect

1 stars Customer since 2020

Terrible service. 1 hour 45 minutes and no doctor. Walked out to find better service. Staff did not seem to care or warn of the long wait. Staff was not willing to do anything to shorten the wait

3 stars Verified customer

Except for having to wait 1 hour for the Dr. it was O.K.

3 stars Customer since 2021

Ok but I have on average with 1 hour past my schedule appointment time to see the doctor. So if I have a 3pm appointment I don’t see the doctor till 4pm.