Thank you so much for taking the time to give us your feedback. I would like to understand better your concerns with us becoming commercialized. Could you please elaborate on this and give us an example, this will help me find a solution. Thank you
Customer since 2021
Incomplete information provided resulted in a useless expense of almost $800. Not satisfactory. Also, waiting time is not acceptable. Takes too long to eventually get service. Waited over an hour for a five minute visit.
Doctor requested I come in early (8:35) for recheck. I was there for over 90 mins - spent over 40 mins in the dilation waiting area which they were apparently using as a “holding area” because it was packed - there was no way to stay socially distanced as all the seats were constantly full. The same thing happened to me on my appt 10/14 at 8:15 - by the time I left I had been there at least 2hrs and my family was getting concerned.
I am typically very, very nervous about dental work and therefore I am always grateful at how at ease Dr. Chung and his staff make me feel when I am there. His manner is reassuring and I have every confidence in his dentistry skill. I have been going to him for over 10 years and I would highly recommend him.